Frequently Asked Questions
We only charge fees if you miss a payment. Late payment fees are £7.50 (capped at £15 per plan). If you want to learn about your options to reschedule a payment, give us a call before your payment date to avoid late fees.
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Absolutely! You can open multiple plans for separate purchases, all plans are approved on a case by case basis. When you choose to pay with Openpay you will be told instantly if your plan has been approved.
Openpay is committed to responsible spending and lending, we consider a number of different factors before approving each plan.
Yes, protecting your information is very important to us. All card data is encrypted and we maintain stringent physical, electronic and procedural safeguards to protect your information.
We take payments automatically on your scheduled date. If you’d like to pay back earlier, you can do this free of charge via your Openpay account.
Learn more here.